We put the us in trust
Verified
Verified
All platform users go through a thorough multi-step security, safety, and identity review.
All platform users go through a thorough multi-step security, safety, and identity review.
How we verify users on the platform
How we verify users on the platform
Everyone who accepts payments via The New Money Company is screened before they can collect their first funds. In addition, we rerun these screenings at least every year and use technology to continuously monitor for issues in between. It’s part of our commitment to help keep you safe on our platform.
You can trust that if someone is verified and given a New Money Company account, they are who they say they are, and they are safe to work with.
Everyone who accepts payments via The New Money Company is screened before they can collect their first funds. In addition, we rerun these screenings at least every year and use technology to continuously monitor for issues in between. It’s part of our commitment to help keep you safe on our platform.
You can trust that if someone is verified and given a New Money Company account, they are who they say they are, and they are safe to work with.
Contractors are background checked before their first invoice
Contractors are background checked before their first invoice
Prospective contractors must undergo a multi-step safety screen that checks for issues including, criminal history, including fraud. We also screen them against global databases to ensure they are not connected to criminal, terrorist, or other sanctioned groups.
Prospective contractors must undergo a multi-step safety screen that checks for issues including, criminal history, including fraud. We also screen them against global databases to ensure they are not connected to criminal, terrorist, or other sanctioned groups.
We use multiple sources to confirm identities
We use multiple sources to confirm identities
Each prospective contractor must provide multiple sources of identification — including photo IDs that must match biometric scans they complete.
Each prospective contractor must provide multiple sources of identification — including photo IDs that must match biometric scans they complete.
Contractors must pass an annual check to remain verified
Contractors must pass an annual check to remain verified
Numo reruns financial and criminal history checks at least every year to ensure that contractors continue to meet our high standards.
Numo reruns financial and criminal history checks at least every year to ensure that contractors continue to meet our high standards.
Assuming someone else’s identity is prohibited
Assuming someone else’s identity is prohibited
We periodically asks contractors to complete spot selfie checks, which we match against their on-file identification and linked bank accounts to ensure they are who they say they are.
We periodically asks contractors to complete spot selfie checks, which we match against their on-file identification and linked bank accounts to ensure they are who they say they are.
Your feedback helps us keep the platform safe
Your feedback helps us keep the platform safe
The New Money Company takes all feedback and fraud concerns seriously — we provide live phone, chat, and 24/7 email support to everyone using the platform. If you see something, say something.
The New Money Company takes all feedback and fraud concerns seriously — we provide live phone, chat, and 24/7 email support to everyone using the platform. If you see something, say something.
Every transaction is insured against fraud
Every transaction is insured against fraud
The New Money Company insures every transaction against fraud and other covered losses. You’re covered up to $1,000,000 should something go awry.
The New Money Company insures every transaction against fraud and other covered losses. You’re covered up to $1,000,000 should something go awry.